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Open VZAccess Manager with your card inserted, but do NOT connect to the internet. Depending on your individual signal situation, this may not solve your problems completely (you may still want an antenna - if you're not sure, do a site survey ), but it can stop the annoying pattern of switching back and forth between high-speed 3G and slow 2G service!īelow are the instructions to set your Verizon modem to 3G-only mode: This can be very helpful in situations where there are multiple towers that the modem is trying to connect to, and one (or more) of them is only broadcasting 2G (AKA 1xRTT or NationalAccess) - by telling your modem to only connect to 3G, you can stop it from jumping over to towers that only have the slower 2G service. While antennas and amplifiers can certainly be very helpful, Verizon mobile broadband users have one other step they can take to help lock in their 3G signal: they can set their modem to only connect to Verizon's 3G network and ignore the 2G network. When mobile broadband users are experiencing signal strength issues, the most common assumption is that an antenna or amplifier is needed. You should be connected!Ĩ) Try locking the modem to only connect 2G or 3G: Once it is done it will show a prompt that says "To complete the device operating mode switch, VZAccess manager will now be closed."Į) Once it's closed unplug the modem and plug it back in.į) Re-open VZAccess Manager and hit connect. Select "LAN Adapter" in the drop down box below "Device Operating Mode" and press Yes.ĭ) It'll take a little for it to reconfigure the modem. Note: If it doesn't than it shouldn't throw this specific error in the first place but it's worth double checking.Ĭ) Close that window and go back up beside Help to Options > Preferences > Connect.
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"Windows Mobile Broad Band is not working, Error code MBNOX80548212".Ī) Open VZAccess Manager and go to Help > WWAN Device Infoī) Verify that the modem has and uses Firmware Version LO290VWBB12F.248 Once the computer is up and running insert your modem and open VZ Access Manager and try connecting.Ħ) Does the modem light up when you plug it in? Does the computer ding when you insert it? Or show the little icon that allows you to eject it safely? If it doesn't it's very likely the modem has gone bad.ħ) You get an error saying Unknown Error (code: 2107) or when you hit connect on the VZaccess manager it starts connecting and than throws the following error message. Double click on the file and it will guide you through the installation process. Go to UM290 VZ Modem > Select the proper folder. Press Run when prompted and click on Software. Do not insert the modem yet but insert the cd that would've come with the modem as well. Once it has uninstalled turn the computer totally off and than restart the computer. Once done, go back to the list of programs and look for PANTECH UML290 Driver. It will guide you through the uninstallation process. Once removed, go to Control Panel > Programs and Features and look for VZ Access Manger. Go to Control Panel>Software>Add/Removeįirst of all remove the modem. Security bar and see what antivirus program it shows. Go to Control Panel>System Security>Action Center, Drop down the This is often the "trouble maker" when the computer doesn't recognize the modem or will not connect.
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Red - Connected to PC but has no service.Ĥ) Check for an outdated Antivirus and remove it. Solid Blue - Connected to PC and is connected to network.
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No light - device has no power or has gone bad Restart it and than try again.Ģ) How many bars of signal does VZ access manager show?ģ) What colour is the light on the side of the modem? The colour codes are: Steps to troubleshooting the UML290 Verizon USB Modem.ġ) Unplug the modem from the computer and turn the computer TOTALLY off.